Refund & Return Policy

Last updated: [11-02-2026]

Thank you for shopping at inheels.shop. We aim to provide high-quality products and excellent customer service. Please read our refund and return policy carefully before making a purchase.

1. Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

The item must be unused and in its original condition.

The item must be in its original packaging.

Proof of purchase (order number or receipt) is required.

The product must not be damaged due to misuse.

To initiate a return, please contact us at:

📧 inheels13@gmail.com
📞 +91 90766 49207

Our team will review your request and provide return instructions.

2. Non-Returnable Items

The following items are not eligible for return:

Used or worn footwear

Products damaged by the customer

Items purchased during clearance or special sale (if applicable)

3. Refunds

Once your returned item is received and inspected:

We will notify you of approval or rejection of your refund.

If approved, your refund will be processed within 5–7 business days.

The refund will be issued to your original method of payment.

Please note: Shipping charges (if any) are non-refundable.

4. Damaged, Defective, or Wrong Items

If you receive a damaged or incorrect item:

Share clear photos of the issue.

We will arrange a replacement or refund at no additional cost.

5. Order Cancellation

Orders can be canceled within 12 hours of placing the order.

After this period, cancellation may not be possible if the order has already been processed or shipped.

6. Late or Missing Refunds

If you have not received your refund:

Check your bank account again.
Contact your payment provider.
If the issue persists, contact us at inheels13@gmail.com.

7. Contact Information

For any questions regarding returns or refunds, please contact us:

Store Name: inheels.shop
Contact Person: Vikrant Singh
📧 Email: inheels13@gmail.com
📞 Phone: +91 90766 49207

Address:
Ram Singh
25, Bipipur
Patti, Pratapgarh
Uttar Pradesh – 230135
India